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Pets Of Poland

unique store for dog and cat

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Returns and complaints

Complaint

If you want to return or file a complaint, follow the appropriate instructions.

1. Fill out the form

2. We will process your complaint within 14 days

3. Along with the reply, we will notify you of the next steps

Short logistical break

All orders placed between February 16-22 will be shipped on February 23. Thank you for your patience.

We'll be taking inventory on PetsOfPoland.com from September 29th to October 5th. Orders placed during this time will be shipped after October 5th.

However, to make your wait a bit more pleasant, we're leaving you a discount code valid on the entire assortment*. Code: REMANENTPOP

*The code is valid for all purchases made on the website between September 29, 2025 and October 5, 2025. The code cannot be combined with other promotions and codes.