{"id":18532,"date":"2023-12-08T11:46:11","date_gmt":"2023-12-08T10:46:11","guid":{"rendered":"https:\/\/petsofpoland.com\/complaints-and-returns\/"},"modified":"2025-10-03T13:18:08","modified_gmt":"2025-10-03T11:18:08","slug":"complaints-and-returns","status":"publish","type":"page","link":"https:\/\/petsofpoland.com\/en\/complaints-and-returns\/","title":{"rendered":"Complaints and returns"},"content":{"rendered":"\t\t
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Complaints and returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Click and download<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tWithdrawal from the contract\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tpattern\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tComplaint\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tpattern\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Instruction on the right to withdraw from the contract<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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applies to the Consumer and the Entrepreneur privileged with the rights of the Consumer<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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You have the right to withdraw from this contract within 14 days without giving any reason. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or e-mail). <\/p>\n

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Below are our contact details:<\/p>

marta@petsofpoland.com<\/p>

Pets Of Poland
19 Zorzy Street
Warsaw 04-639 <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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The withdrawal period expires after 14 days from the day on which you came into possession of the last batch or part or on which a third party other than the carrier and indicated by you came into possession of the last batch or part. In order to meet the withdrawal period, it is sufficient for you to send information regarding the exercise of your right of withdrawal before the expiry of the withdrawal period.Consequences of withdrawal: In the event of withdrawal from the contract, we will refund all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), immediately and in any case no later than 14 days from the day on which we are informed of your decision to exercise your right to withdraw from this contract. We will make the repayment using the same means of payment as you used in the original transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees in connection with this repayment. We may withhold reimbursement until we receive the Goods or until we receive proof of their return, depending on which event occurs first. Please return or hand over the Goods to us immediately and in any case no later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you return the Goods before the expiry of the 14-day period. You will have to bear the direct costs of returning the Goods. The amount of these costs is estimated at a maximum of approximately PLN 29.90. You are responsible for the reduction in the value of the item resulting from its use in a way other than necessary to establish the nature, characteristics and functioning of the item. <\/p>\n

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Complaints and returns Click and download Withdrawal from the contract pattern Complaint pattern Instruction on the right to withdraw from the contract applies to the Consumer and the Entrepreneur privileged with the rights of the Consumer You have the right to withdraw from this contract within 14 days without giving any reason. To exercise the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-18532","page","type-page","status-publish","hentry"],"yoast_head":"\nComplaints and returns - Pets Of Poland<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/petsofpoland.com\/en\/complaints-and-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints and returns - Pets Of Poland\" \/>\n<meta property=\"og:description\" content=\"Complaints and returns Click and download Withdrawal from the contract pattern Complaint pattern Instruction on the right to withdraw from the contract applies to the Consumer and the Entrepreneur privileged with the rights of the Consumer You have the right to withdraw from this contract within 14 days without giving any reason. 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